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  "documentTitle": "Darden Restaurants, Inc. (DRI)",
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  "authorName": "Jeffrey C. Smith",
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  "presentationDate": "2014-09-11 00:00:00",
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  "notes": "Uses a specific product example (breadsticks) to illustrate broader operational decline.",
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      "kind": "callout",
      "text": "Olive Garden must bring back the quality and consistency of its signature breadsticks",
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      "text": "Olive Garden’s famous all-you-can-eat breadsticks, which revolutionized the casual dining industry, have lost their quality taste.",
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      "text": "Fresh and golden brown quality breadsticks were a staple of Olive Garden’s traffic increases in the 1990s.",
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      "text": "The lower quality refined flour breadsticks served today are filled with more air and have less flavor (similar to hot dog buns).",
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      "text": "Source: Restaurant Cops mystery shopper analysis.",
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