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  "documentTitle": "Darden Restaurants, Inc. (DRI)",
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  "authorName": "Jeffrey C. Smith",
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  "presentationDate": "2014-09-11 00:00:00",
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      "text": "How can management of the world’s largest Italian restaurant chain think it is okay to serve poorly prepared pasta?",
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      "text": "We believe the pasta is poorly handled and generally overcooked. Shockingly, Olive Garden no longer salts the water it uses to boil the pasta, merely to get a longer warranty on its pots. This appalling decision shows just how little regard management has for delivering a quality experience to guests. We believe this results in a mushy, unappealing product that is well below competitors’ quality despite similar cost.",
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      "text": "The sauce is simply ladled in a heap on top of the pasta, rather than integrated into the dish. Heat does not evenly spread throughout the pasta, creating inconsistent temperatures among bites.",
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      "text": "Olive Garden’s food quality has deteriorated while competitors’ has improved.",
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      "kind": "source-note",
      "text": "Source: Company websites.",
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      "text": "Food quality appears to have deteriorated significantly",
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