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      "text": "the things that we had to do in those days with respect to taking a deep dive and looking really critically at aspects of our business, I think are very much what needs to happen today at Southwest.",
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      "text": "Gregg (6:27) Well, I think there are a lot of parallels. You know, the thing about Southwest is they have a strong balance sheet, they have an incredible culture...",
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      "text": "Bri (6:18) And so, as the leader of this, of this transformation's transition, how would you apply that to Southwest and where they are today?",
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      "text": "Bri (9:13) And these two experiences gave you all the tools you needed to take on the CEO seat. So, you joined WestJet. And then very shortly after joining you became the CEO...",
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      "text": "Gregg (9:36) Yeah, that was a highlight of a career for sure. I mean, first of all, WestJet was built on the Southwest formula... We set that goal, and we set it at 10% to start. Happy to say that over my eight years as CEO we achieved 11.8%.",
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      "text": "Bri (6:56) Sure. And so, after your period of leading this transition, you jumped into another situation at Alaska where they were also in need of a turnaround. What was your role at Alaska?",
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