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  "documentTitle": "Southwest Airlines (LUV)",
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  "authorName": "John Pike & Bobby Xu",
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      "text": "After 18 months of extensive research, Elliott is pleased to share its perspectives on Southwest's performance and the steps needed to create a stronger company going forward",
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      "text": "Customer Study: We commissioned an extensive passenger airline consumer study with 2,000 respondents to understand customer preferences and drivers of customer choice for Southwest and its peers",
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      "text": "Former Employees and Industry Execs: We engaged in more than 130 conversations with former Southwest employees and other airline industry executives",
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      "text": "Industry Advisors: Elliott has been working with leading industry advisors to help us analyze Southwest's commercial strategy, operations, organization and cost structure to identify potential revenue and efficiency opportunities",
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