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  "documentTitle": "Automatic Data Processing (ADP) (ADP)",
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  "authorName": "William Ackman",
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      "text": "ADP’s support teams lack a unified view of the client which hampers their ability to provide a robust client service experience",
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      "text": "ADP’s service organization has been attempting to unify onto a single instance of on premise Siebel CRM for the past ~10 years",
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      "text": "By the time ADP fully migrates onto its unified CRM system, the system will be dated relative to best-in-class solutions",
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