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  "documentTitle": "Herbalife, Ltd. (HLF)",
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  "authorName": "William Ackman",
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      "text": "product returns: 0.4%",
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      "text": "- Charles Patterson, Herbalife Attorney",
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      "text": "I don't think there's any way that anyone can ensure retail sales, except to look at the evidence of how many people do we have who came back to Herbalife with a garage full of product and said, you know, \"I've been duped into this, and here's my product. I can't sell this product. I'm not able to sell this product\"? The evidence is to the contrary. The evidence is considerably to the contrary.",
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      "text": "I don't think there's any way that anyone can ensure retail sales, except to look at the evidence of how many people do we have who came back to Herbalife with a garage full of product and said, you know, \"I've been duped into this, and here's my product. I can't sell this product. I'm not able to sell this product\"? The evidence is to the contrary. The evidence is considerably to the contrary. — Charles Patterson, Herbalife Attorney",
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      "text": "(1) Returns were 0.4% of Retail Sales in 2011. Source: Herbalife Investor Presentation (May 2012).\n(2) Herbalife International of America v. Ford, No. 2:07-cv-02529, Hearing Transcript at 16-17 (C.D. Cal. June 2, 2009).",
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