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  "documentTitle": "Sinch AB (SINCH)",
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      "text": "It appears that the early warning signs of Inteliquent's insufficient fraud and abuse detection capabilities were already evident.",
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      "text": "Then in 2023, the Social Security Administration Office of the Inspector General conducted an investigation called 'Operation Upstream Carrier Without a Paddle' that sought to determine whether gateway telecom providers were allowing fraudulent robocall traffic to pass through their networks while earning fees from that traffic.",
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      "text": "At the same time, Sinch was getting attention from regulators outside the US. In May 2023, a report by the Australian Communications and Media Authority (ACMA) found that Sinch's Australian subsidiary Sinch Australia Pty Ltd (Sinch), 'allowed SMS to be sent using text-based sender IDs without sufficient checks to ensure they were being used legitimately.'",
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      "text": "In May 2022, months after Sinch closed the acquisition of Inteliquent, the US Federal Trade Commission (FTC) sent Inteliquent a warning letter, stating that the company was facilitating illegal robocalls originating from overseas scam operations.",
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      "text": "We investigated Sinch, its subsidiaries and compared practices to industry competitors. Our conclusion is clear. We think Sinch's services are used to conduct the biggest chunk of scam and robocalls in the US.",
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      "text": "ITG [USTelecom's Industry Traceback Group] previously notified you of these calls and provided you access to supporting data identifying each call—including a recording of the illegal robocall... you are apparently routing and transmitting illegal robocall traffic knowingly.",
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      "text": "\"ITG [USTelecom's Industry Traceback Group] previously notified you of these calls and provided you access to supporting data identifying each call—including a recording of the illegal robocall\" and that \"the numerous traceback notices directed to Inteliquent, Inc. indicate that you are apparently routing and transmitting illegal robocall traffic knowingly.\" — May 2022, FTC Warning Letter",
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