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  "documentTitle": "Sinch AB (SINCH)",
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  "presentationDate": "2026-04-16 00:00:00",
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  "notes": "The slide uses a qualitative argument supported by LinkedIn SalesNavigator search data to frame Sinch as under-resourced in critical compliance functions compared to its peer, Twilio.",
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      "text": "To our surprise, a comprehensive LinkedIn SalesNavigator search for individuals working for Sinch who have job titles related to fraud, KYC or compliance resulted in only 20 individuals.",
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      "text": "compliance headcount: 20",
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      "text": "We compared our findings with Sinch’s largest competitor, Twilio. Although Twilio generates roughly twice the revenue, we believe this is still an appropriate comparison, as Sinch would be expected to employ more personnel in compliance, fraud, and KYC functions, given its position in CPaaS alongside Inteliquent’s role as the largest wholesale voice interconnection and infrastructure provider in the U.S.",
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      "kind": "paragraph",
      "text": "Tandem have been the worst in scam reporting communities for a long time, and scam hunters routinely complain about the entities more than any other company involved.",
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      "text": "To our surprise, a comprehensive LinkedIn SalesNavigator search for individuals working for Sinch who have job titles related to fraud, KYC or compliance resulted in only 20 individuals. Apparently, the compliance team was only about 8 people with the other 12 individuals seemingly being one-off roles in the company. Additionally, we searched for Inteliquent employees with the same keyword search, but we found no results.",
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      "text": "Twilio has a significantly larger total number of employees with job titles relating to fraud, KYC or compliance with 149 people. Twilio has multiple, large-scale teams for each of these divisions. Twilio had over 91 employees with job titles referencing compliance and nearly a 55-person dedicated compliance team.",
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      "text": "We found these comments interesting, because according to Inteliquent, the company is the “largest independent voice communications provider in the United States.” We would expect the company to have a robust compliance, fraud detection and know-your-customer/traffic teams that is adequate for its size.",
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      "text": "One former employee, who worked at Inteliquent when it was a standalone business, stated that there were only one or two individuals that worked on compliance issues. Experts also noted that Sinch, among the other CPaaS companies would utilize industry compliance groups if needed.",
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