{ "docId": "019dd923-622c-750b-8b9b-0fa9fda1c0f6", "docSlug": "aa572ed5345e", "documentTitle": "Trustpilot Group PLC (TRST)", "authorId": "62_Grizzly_Research", "authorName": "Grizzly Research", "documentKindSlug": "research-note", "documentKindLabel": "Research note", "sourceTypeSlug": "short_seller", "sourceTypeLabel": "Short seller", "presentationDate": "2025-12-04 00:00:00", "orientation": "portrait", "aspectRatio": 0.77272725, "pageNumber": 29, "pageCount": 43, "prevPage": 28, "nextPage": 30, "slideType": "expose_contradiction", "function": "expose_contradiction", "density": "overcrowded", "nDataPoints": 3, "notes": "The slide uses a specific case study (Exabit.co and FreeCash.com) to illustrate the 'extortion model' thesis.", "elementsJson": [ "headline_text", "screenshot", "paragraph" ], "metadataConfidence": 1, "imagePath": null, "slideHref": "/slides/019dd923-622c-750b-8b9b-0fa9fda1c0f6/29", "deckHref": "/decks/019dd923-622c-750b-8b9b-0fa9fda1c0f6", "deckJsonHref": "/decks/019dd923-622c-750b-8b9b-0fa9fda1c0f6.json", "deckAnchorHref": "/decks/019dd923-622c-750b-8b9b-0fa9fda1c0f6#slide-29", "components": [ { "bbox": null, "kind": "callout", "text": "On their landing page, FreeCash.com prominently shows a Trustpilot rating of 5 stars, based on an unbelievable almost 250,000 reviews.", "attrs": null, "subkind": null, "toolName": "Visual emphasis", "toolSlug": "visual-emphasis", "confidence": null, "componentId": "019dd953-70fa-7556-865e-819532d5f377", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.1, "w": 0.58, "x": 0.31, "y": 0.83 }, "kind": "disclaimer", "text": "THE REPORT AND ALL STATEMENTS CONTAINED HEREIN ARE THE OPINIONS OF GRIZZLY RESEARCH...", "attrs": null, "subkind": null, "toolName": null, "toolSlug": null, "confidence": null, "componentId": "4eb9a1d7-65db-41f3-bad8-658a3544b149", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.19, "w": 0.7, "x": 0.15, "y": 0.21 }, "kind": "image", "text": "Exabit.co Trustpilot profile screenshot", "attrs": null, "subkind": "screenshot", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "88dec896-2351-4cf4-9858-01e0a2ea886c", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.03, "w": 0.78, "x": 0.11, "y": 0.45 }, "kind": "paragraph", "text": "Example: FreeCash.com – A Ridiculous Amount of Reviews", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "1bdeaf0a-c4ac-4616-8972-4f9f263fd0ff", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.08, "w": 0.78, "x": 0.11, "y": 0.49 }, "kind": "paragraph", "text": "FreeCash.com is an online rewards platform where users can earn money by completing surveys, offers, and simple tasks. The most popular task is the testing of mobile games. Needless to say, while users can generate payments, the earnings potential is usually disappointingly low and trickeries are used to prevent promised payments to users.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "5002d293-0ed4-4bd9-a630-072235cbdd60", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.04, "w": 0.78, "x": 0.11, "y": 0.74 }, "kind": "paragraph", "text": "On their landing page, FreeCash.com prominently shows a Trustpilot rating of 5 stars, based on an unbelievable almost 250,000 reviews.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "85e6f6b4-c0ca-498b-8c7b-b77946bf7ccd", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.15, "w": 0.78, "x": 0.11, "y": 0.58 }, "kind": "paragraph", "text": "FreeCash.com is not accredited at the Better Business Bureau and has 1 of 5 stars at the BBB from 32 reviews. We also find plenty of complaints, on Reddit, e.g. “It a total scam. Spent hours completing tasks in games and none of them registered.... Can’t contact support either.”, “Doesn’t work. It’s just a !task scam.”, “It works for some. I made under $20 in about a month, when I tried withdrawing, they banned my account then asked for my driver’s license and selfie. I declined my earnings because it’s worth keeping my information safe.” On REVIEWS.io, FreeCash.com has a 1.6/5 rating, due to similar complaints.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "fcad1563-f818-4ef7-b293-fea1e026593d", "frameworkName": null, "frameworkSlug": null }, { "bbox": null, "kind": "quote", "text": "“It a total scam. Spent hours completing tasks in games and none of them registered.... Can't contact support either.”, “Doesn't work. It's just a !task scam.”, “It works for some. I made under $20 in about a month, when I tried withdrawing, they banned my account then asked for my driver's license and selfie. I declined my earnings because it's worth keeping my information safe.” — Reddit users", "attrs": null, "subkind": null, "toolName": "Authority citation", "toolSlug": "authority-citation", "confidence": null, "componentId": "019dd953-70fa-7556-865e-86df4ff421d9", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.06, "w": 0.78, "x": 0.11, "y": 0.13 }, "kind": "title", "text": "The “Trustpilot Mafia” – How the Extortion Model Destroys Trustpilot’s Value Proposition", "attrs": null, "subkind": "headline", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "076524ba-219a-4fb2-a977-169ddc5f401d", "frameworkName": null, "frameworkSlug": null } ], "metrics": [], "tools": [], "frameworks": [], "arcBeats": [ { "to": 43, "from": 21, "beatId": "d4d77c14-4e9e-4f1d-8fb3-a07089de908b", "arcName": "Overcoming the Monster", "arcSlug": "overcoming-monster", "beatName": "The Victory", "beatSlug": "overcoming-monster-the-victory", "evidence": "Conclusion and call to action", "position": 2, "confidence": 0.8, "parentBeatName": "Turn", "parentBeatSlug": "turn" } ], "loops": [], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }