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      "text": "The most important thing that got a lot of people who work around and have to make sure that all of these things are connected together, and so they have quite a bit of labor, even though they’re “fully automated.”",
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      "text": "Twist is a high-labor body shop despite being supposedly “fully automated”\nA: “You sure do. Yeah, you need a new chip for each run. And each of those chips is not super expensive. They’ve got to be a couple of thousand bucks. They’re not cheap either. The actual reagents that they flow over it are not cheap. When you’re working in a micro-fluidic or nano-fluidic environment, you need super high-quality base reagents. Those aren’t cheap. To make the oligos, your A’s, C’s, G’s, and T’s, those are not cheap. The other enzymes and reagents, they’ve done some fantastic deals, but those aren’t cheap either. The most important thing that got a lot of people who work around and have to make sure that all of these things are connected together, and so they have quite a bit of labor, even though they’re “fully automated.”\nQ: “It basically seems like a body shop. It doesn’t seem like very much is automated. Everything requires tremendous human intervention.”\nA: “Yup. I’m right there with you. For me, I never understood Twist and Ginkgo. I never understood the two of them, who were in market pole position, if you will, had the hype and were the darlings of the synthetic biology community. I never understood either of their business models. I understood what they were selling. I didn’t understand how they were going to make money.” –Ex-senior executive of Gen9 and longtime expert in Twist’s space",
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      "text": "“Yup. I’m right there with you. For me, I never understood Twist and Ginkgo. I never understood the two of them, who were in market pole position, if you will, had the hype and were the darlings of the synthetic biology community. I never understood either of their business models. I understood what they were selling. I didn’t understand how they were going to make money.” — Ex-senior executive of Gen9 and longtime expert in Twist’s space",
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      "text": "Source: Scorpion Capital consultation calls with experts",
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      "text": "The executive elaborated on why Twist is a high-labor body shop with “a lot of people who work around”: “they have quite a bit of labor, even though they’re ‘fully automated.’” As he described individual manufacturing steps, we commented that it appeared to be “tremendous human intervention,” to which he replied “Yup I’m right there with you…I never understood Twist and Ginkgo. I never understood the two of them…the hype…the darlings of the synthetic biology community…I never understood either of their business models.”",
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