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  "documentTitle": "Twist Bioscience (TWST)",
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  "presentationDate": "2022-11-15 00:00:00",
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      "text": "Former employees stated the claims are false and described a fatally flawed, manual, labor-intensive process plagued by errors, delays, and horrific losses.",
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      "text": "Twist claims that its “chip” enables it to manufacture DNA at a 1,000X higher throughput and “at a significantly lower cost than our competitors.” Former employees stated the claims are false and described a fatally flawed, manual, labor-intensive process plagued by errors, delays, and horrific losses. Far from being automated and efficient, an ex-senior employee started that “what they do is very low margin and labor-intensive”; “takes manual labor”; and “has a very low value.” He stated that “the problem is that the whole process is labor-intensive,” and that “their process and method are not sustainable.” He further indicated that “customers are frustrated because they cannot deliver on time,” and competitors are actually “faster than them.”",
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      "text": "Labor-intensive and “not sustainable” manufacturing process; can’t delver on time; chip is a massive bottleneck. “Right now, their process and method are not sustainable... customers are frustrated because they cannot deliver on time.” – Former Twist employee, director-level",
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      "text": "“Labor intensive” and “very low value” product; requires “manual labor” for customization and testing. “What they do is very low margin and labor-intensive to provide that service... It takes manual labor.” – Former Twist employee, director-level",
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      "text": "“What they do is very low margin and labor-intensive to provide that service. You can see the gene oligo synthesis. You can probably automate it. They try to automate all of the processes. They try to decrease the cost, but the problem is DNA oligo synthesis has a very low value. You cannot sell it very high, even for the DNA and, yes, the panel; you have to customize it. You have to have someone test and design those oligos and test those oligo sets to demonstrate it works. You have to improve it. It takes manual labor.” — Former Twist employee, director-level",
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      "text": "Source: Scorpion Capital consultation calls with experts",
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