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      "text": "Nobody pays list price.",
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      "text": "“Price matching” and “predatory” pricing in Twist’s market; “extremely competitive”; customization means losing even more money at those prices",
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      "text": "Discounting is rampant in the industry, with typical discounts of 25-50% off list",
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      "text": "“I will say, and this probably doesn’t surprise you at all. Nobody pays list price. You go to IDT, Thermo, GENEWIZ—and of the competitors in that space, very, very few people actually pay the list price that you see on the website. But for a ballpark estimate, I would conservatively, if I were in your shoes, would say that people were paying between 50% and 75% of list price that you find on the website of various companies.” -IDT ex-regional sales manager, left recently",
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      "text": "A; “The company’s trying to deliver on all three: the fastest, the best, and the cheapest. And the cheapest is almost a foregone conclusion because if you know the competitive nature, the price matching, price is very predatory in that market.” Q: “You’re saying the pricing in this market is very predatory?” A: “It’s extremely competitive. It doesn’t matter if it’s in the U.S. or across the pond. It’s extremely competitive, and what happens is due to the high degree of Twist customization and trying to do it as fast as you can. What also happens sometimes is that there’s always the risk if you’re customizing something would require, let’s call it, a bit of a re-pricing, i.e., there’s not an apples-to-apples, say an IDT or Codex or whoever else is bidding for that customer. Sometimes what happens is money can be left on the table if you’re pricing something for the first time because it has a different type...of customization.” -Ex-Twist executive",
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      "text": "“The company's trying to deliver on all three: the fastest, the best, and the cheapest. And the cheapest is almost a foregone conclusion because if you know the competitive nature, the price matching, price is very predatory in that market.” — Ex-Twist executive; “Nobody pays list price. You go to IDT, Thermo, GENEWIZ—and of the competitors in that space, very, very few people actually pay the list price that you see on the website. But for a ballpark estimate, I would conservatively, if I were in your shoes, would say that people were paying between 50% and 75% of list price that you find on the website of various companies.” — IDT ex-regional sales manager",
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      "text": "Source: Scorpion Capital consultation calls with experts",
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      "text": "An ex-Twist executive used the phrase “very predatory” to describe the “price matching” and “extremely competitive” dynamic that Twist unleashed into its market. A competitor added that discounting is now rampant with everyone discounting an additional 25-50% off already bargain-basement list prices.",
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