{ "docId": "019dd923-622c-750b-8b9a-4b91788fc785", "docSlug": "5fadb686cc03", "documentTitle": "Twist Bioscience (TWST)", "authorId": "58_Scorpion_Capital", "authorName": "Scorpion Capital", "documentKindSlug": "activist-deck", "documentKindLabel": "Activist deck", "sourceTypeSlug": "short_seller", "sourceTypeLabel": "Short seller", "presentationDate": "2022-11-15 00:00:00", "orientation": "landscape", "aspectRatio": 1.2941177, "pageNumber": 155, "pageCount": 236, "prevPage": 154, "nextPage": 156, "slideType": "testimonial", "function": "expose_contradiction", "density": "dense", "nDataPoints": 2, "notes": "The slide uses a Q&A format to present expert testimony.", "elementsJson": [ "paragraph", "quote_block" ], "metadataConfidence": 1, "imagePath": null, "slideHref": "/slides/019dd923-622c-750b-8b9a-4b91788fc785/155", "deckHref": "/decks/019dd923-622c-750b-8b9a-4b91788fc785", "deckJsonHref": "/decks/019dd923-622c-750b-8b9a-4b91788fc785.json", "deckAnchorHref": "/decks/019dd923-622c-750b-8b9a-4b91788fc785#slide-155", "components": [ { "bbox": null, "kind": "callout", "text": "The ex-employee described a fiasco and recent deterioration in attempting to order from Twist: manufacturing is \"one month\" slower than competitors; \"it's getting worse...I can notice...it's just getting worse\"", "attrs": null, "subkind": null, "toolName": "Visual emphasis", "toolSlug": "visual-emphasis", "confidence": null, "componentId": "019dd953-0932-77cf-bff0-ee469421e907", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.2, "w": 0.9, "x": 0.05, "y": 0.58 }, "kind": "paragraph", "text": "Ex-Twist employee used to give 20% of his new employer’s business to Twist; make it themselves or use IDT which is “very cheap and very fast”; can deliver in 3 days\n“We gave probably like 20% of our business to Twist before because we have different ways to generate our construct. Half of them we make the DNA construct ourselves. For the other half, we use different vendors. We use IDT to synthesize the gene and then just code them into the vector ourselves. We do one step. IDT is very cheap and very fast. They can synthesize the gene fragments to use in the oligos to make the fragments. They call it “gBlocks,” and they can deliver in a few days, three days.” – Former Twist employee, director-level", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "99a62511-603a-4ee4-822f-cb4e59a4c8b0", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.15, "w": 0.9, "x": 0.05, "y": 0.8 }, "kind": "paragraph", "text": "Poor service quality; rarely meet their promised delivery time; “always delayed”; average delivery time “at best”\n“Honestly, I don’t think their service quality is that great. What happened is they advertised that their turnaround time is 15 days for gene synthesis. But they can rarely keep their delivery time. Usually, there’s a delay. It’s always delayed, pretty much. So, their service turnaround time for customers who want a quick turnaround time, to expedite research, generate data faster and generate protein faster - they are not faster. I would say probably an average level in the industry at best.” – Former Twist employee, director-level", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "b8202dd6-517b-4354-80b2-4a6b9c1e3b77", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.25, "w": 0.9, "x": 0.05, "y": 0.3 }, "kind": "paragraph", "text": "Twist’s manufacturing is a month slower than the competition; “getting worse” recently; can’t scale\nQ: “How long does the competition take if Twist takes a couple of months - how much slower are they?”\nA: “They are slower than one month over the competition. Sometimes, a couple of weeks is very routine.”\nQ: “Are they always delayed and slower, or is this a recent thing?”\nA: “I would say it’s getting worse. I can notice. They used to be not that delayed. They could still keep a majority of their orders on time. But recently, I think it’s just getting worse.”\nQ: “And why do you think it’s getting worse?”\nA: “I think that they cannot scale up enough. Also competition is building up. There’s a lot of competition.” – Former Twist employee, director-level", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "f3e82302-f01d-4a1a-b24a-dccef3efd626", "frameworkName": null, "frameworkSlug": null }, { "bbox": null, "kind": "quote", "text": "“I would say it’s getting worse. I can notice. They used to be not that delayed. They could still keep a majority of their orders on time. But recently, I think it’s just getting worse.” — Former Twist employee, director-level", "attrs": null, "subkind": null, "toolName": "Authority citation", "toolSlug": "authority-citation", "confidence": null, "componentId": "019dd953-0932-77cf-bff0-f02f878ce6e6", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.03, "w": 0.3, "x": 0.05, "y": 0.96 }, "kind": "source-note", "text": "Source: Scorpion Capital consultation calls with experts", "attrs": null, "subkind": null, "toolName": null, "toolSlug": null, "confidence": null, "componentId": "c498a698-aae9-4e08-86f2-a8fdb861660d", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.2, "w": 0.9, "x": 0.05, "y": 0.08 }, "kind": "title", "text": "The ex-employee described a fiasco and recent deterioration in attempting to order from Twist: manufacturing is “one month” slower than competitors; “it’s getting worse…I can notice…it’s just getting worse”; competitors like IDT, in addition to the Chinese vendors, are “very cheap and very fast,” delivering in 3 days; “they can rarely keep their delivery time…it’s always delayed”; “competition is building up….there’s a lot of competition”; and added that service is poor.", "attrs": null, "subkind": "headline", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "15931af3-8765-4d4f-a792-ff0325ae372d", "frameworkName": null, "frameworkSlug": null } ], "metrics": [], "tools": [], "frameworks": [], "arcBeats": [], "loops": [], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }