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  "documentTitle": "TransMedics (TMDX)",
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  "presentationDate": "2025-01-10 00:00:00",
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  "notes": "The quote highlights a conflict between administrative credit holds and urgent clinical needs for heart transplants.",
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      "text": "I cannot stand working with them. It feels like I’m talking to a used car salesman...We had a recent situation, where we had some A/R...they declined a heart transplant for one of our patients in the ICU because of this credit hold.",
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      "text": "“I cannot stand working with them. It feels like I’m talking to a used car salesman...We had a recent situation, where we had some A/R...they declined a heart transplant for one of our patients in the ICU because of this credit hold. They refused to go out and get the heart for us. I could not believe it...I had to spend probably eight hours of my week on the phone with their rep, trying to beg and plead with them to release the hold because we didn’t want to miss an opportunity to get an organ for one of our patients...I felt like I was groveling...these heart patients, this isn’t like a kidney transplant. This person is in the ICU. They’re going to die. They’re status one. They’re getting this organ offer because they’re the sickest patient in need of one, and TransMedics made that call. It was their COO [sic], Tamer Khayal, who is not a clinician...[Magdy Attia] was part of the people threatening us.” – Administrator at a pre-eminent academic transplant center, which expects to eliminate TransMedics usage staring in early 2025",
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      "text": "“I cannot stand working with them. It feels like I’m talking to a used car salesman...We had a recent situation, where we had some A/R...they declined a heart transplant for one of our patients in the ICU because of this credit hold. They refused to go out and get the heart for us. I could not believe it...I had to spend probably eight hours of my week on the phone with their rep, trying to beg and plead with them to release the hold because we didn’t want to miss an opportunity to get an organ for one of our patients...I felt like I was groveling...these heart patients, this isn’t like a kidney transplant. This person is in the ICU. They’re going to die. They’re status one. They’re getting this organ offer because they’re the sickest patient in need of one, and TransMedics made that call. It was their COO [sic], Tamer Khayal, who is not a clinician...[Magdy Attia] was part of the people threatening us.” — Administrator at a pre-eminent academic transplant center, which expects to eliminate TransMedics usage staring in early 2025",
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