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  "documentTitle": "TransMedics (TMDX)",
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  "presentationDate": "2025-01-10 00:00:00",
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      "text": "Rampant device failures; covering it up",
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      "text": "Q: \"How often are you seeing these never issues: device malfunction or surgical errors? Or how often are you hearing about them from other people in the field?\" A: \"Among other people in the field, it's a running joke...\"",
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      "text": "“Among other people in the field, it’s a running joke. We had a national conference; it’s like, come talk to me about your TransMedics story. It’s laughable. When it comes down to equipment issues, like dealing directly with, let’s say, a malfunction of a panel or blood getting into one of them or something happening to the device mid-flight, but there’s no backup, you can’t flush the organ—I kind of go, ‘What’s your backup?’ And how is there not a backup to the backup as well? And then months go by, and they say, ‘Well, we reviewed it internally. It was a malfunction of the panel. We’re going back and making some changes.’ And I’m going, ‘Okay, so what about all the other devices that are currently out there? Are you going to recall those because of a known issue?’ And then they say, ‘This is actually nothing. It’s outside of the norm of how many we’re doing. There’s a certain defect rate that is allowable, and this does not fall within that defect rate. We’re a trusted partner. We appreciate you.’ That’s the extent of it.” — Veteran transplant administrator at Massachusetts General Hospital",
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      "text": "Source: Scorpion Capital consultation calls with experts",
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      "text": "The MGH executive stated that the device problems are now \"a running joke\" in the transplant field – \"are you going to recall these because of a known issue?\" - and detailed various incidents where TransMedics was evasive",
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