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      "text": "They completely boxed everybody out, and you have days and weeks go on where, as a rep, you don't know what's going on. You have no clue, they won't tell you...there's nobody I can call at corporate to facilitate it, and so, I have to just keep my mouth shut...I don't know the reason behind it.",
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      "text": "“There was always paperwork that had to be sent in, in addition to the enrollment form, and that’s the biggie. Then you’ve got to have supporting documentation, and so that documentation gets faxed in…they wouldn’t let us know in the salesforce; we had no idea. They completely boxed us out, which is very atypical within the rare disease biosciences, but especially in rare disease, it doesn’t happen. The reps, there are no HIPAA violations, but you are aware of the situation…they just completely boxed everybody out, and you have days and weeks go on where, as a rep, you don’t know what’s going on. You have no clue, they won’t tell you…there’s nobody I can call at corporate to facilitate it, and so, I have to just keep my mouth shut…I don’t know the reason behind it.” – Ex-Harmony territory manager for a large region in the southeast",
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      "text": "“That was by design that the salesforce was really, I think, purposefully kept in the blind. I don’t know. It was a weird situation. There wasn’t a lot of communication between corporate and the salesforce.” – Ex-Harmony territory manager for a large region in the southeast",
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