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  "documentTitle": "IonQ Inc. (IONQ)",
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      "text": "A former employee described the many problems that occur as IonQ’s computer attempts to operate, stating they had to re-load ions into the computer every 30 minutes as ion chains “break up” and “shatter” because of “collisions” and “residual particles.”",
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      "text": "When we asked a quantum computing expert to run sample calculations on IonQ’s computer via AWS, we were surprised and amused when he indicated that that he had to wait for a day that it was “available,” as we presumed it was available on demand 24/7. This led us to query former employees and researchers about the computer’s reliability. A former employee described the many problems that occur as IonQ’s computer attempts to operate, stating they had to re-load ions into the computer every 30 minutes as ion chains “break up” and “shatter” because of “collisions” and “residual particles.”",
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      "text": "IonQ’s computer encounters serious problems as it attempts to operate\nA: “For instance, and it’s just one of many examples, these ion chains break up because of some collisions with a particle that’s in the vacuum chamber, there are some residual particles in there, so those particles can sometimes collide with these ion chains, and it will shatter the chain, in which case, you have to reload the chain and then settle the chain down and make sure all of the calibrations that are done routinely and rather fast to ensure that the computer in a sense comes back to the operational mode. And then, once it’s back to the operational mode, we resume our jobs.”\nQ: “So, are you saying every 30 minutes, they have to reload the ions into the computer?”\nA: “In a sense, yes.” –Former senior scientific employee of IonQ",
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      "text": "“For instance, and it’s just one of many examples, these ion chains break up because of some collisions with a particle that’s in the vacuum chamber, there are some residual particles in there, so those particles can sometimes collide with these ion chains, and it will shatter the chain, in which case, you have to reload the chain and then settle the chain down and make sure all of the calibrations that are done routinely and rather fast to ensure that the computer in a sense comes back to the operational mode. And then, once it’s back to the operational mode, we resume our jobs.” — Former senior scientific employee of IonQ",
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      "text": "Source: https://arxiv.org/pdf/2108.03708.pdf",
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