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  "documentTitle": "Berkeley Lights (BLI)",
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      "text": "IQVIA executive slams BLI’s instrument based on feedback from large pharma/biotech users: “old,” completely outdated,” “not very user friendly,” “prone to errors,” “cumbersome,” and states AI and machine learning claims are bogus.",
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      "text": "Workflows are not user-friendly, difficult to configure and customize to customer needs; forces extra steps. “The feedback was the Berkeley Lights workflows that they have defined for that particular customer are all out of the box. There are no configurations or customizations that could be done, which is then forcing the customer to follow the Berkeley Lights ways rather than Berkeley Lights having to make the configurations or customizations, so they fit the customer's needs. So, they had something called a decision tree workflow as part of their technology stack that's not very user-friendly, and that forces customers to take extra steps to get the work done, from how they're collecting their antibody discovery to cell line development to cell therapy development and synthetic biology—those are the most common ones that we come across.”",
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      "text": "BLI system is “old,” completely outdated,” “not very user-friendly,” prone to errors. “Our resources that are working at customer sites, the feedback is actually very on-point. The biggest thing that they're seeing is that Berkeley Lights is still the old system. They haven't really evolved the technology stack, and the data that is coming is not very user-friendly. There is no innovation. It's completely outdated. The user interfaces, the way they see the data, how they're collecting it, and that's where the errors are coming from being on-prem.”",
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      "text": "Technology is “outdated” and “cumbersome”; AI and machine learning claims are bogus. “From a dealer standpoint, the technology is outdated, the workflows are cumbersome, and they don't really have the capabilities they're calling AI and machine learning, next-generation stuff. That's the feedback that we have seen.”",
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      "text": "“Our resources that are working at customer sites, the feedback is actually very on-point. The biggest thing that they're seeing is that Berkeley Lights is still the old system. They haven't really evolved the technology stack, and the data that is coming is not very user-friendly. There is no innovation. It's completely outdated. The user interfaces, the way they see the data, how they're collecting it, and that's where the errors are coming from being on-prem.” — IQVIA executive",
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      "text": "Source: Scorpion Capital consultation calls with experts",
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