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      "text": "A. Amgen employee #1\nB. Amgen employee #2\nC. Bristol Myers Squibb employee #1\nD. Bristol Myers Squibb employee #2\nE. Pfizer\nF. Novartis\nG. AbbVie\nH. IQVIA\nI. Gilead\nJ. Takeda\nK. Harbour Biomed\nL. Lonza\nM. Samsung Biologics\nN. Chan Zuckerberg Biohub\nO. UCSF, NIH, and other academic customers\nP. Leading academic institution (name redacted)\nQ. Gingko Bioworks",
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      "text": "2. Detailed findings from customer interviews: case studies of 13 BLI customers",
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