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      "text": "Across the three machines, we’d have daily issues. Some consumable parts within, such as mirrors and the like, that when they were approaching their end of life, we’d see an uptake in issues, but it wouldn’t warrant shutting the tool down just because the end goal was trying to maintain 24/7 operation based on customer needs. So, there was a balance between sacrificing a little bit of speed and functionality for maintaining uptime.",
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      "text": "One engineer we interviewed was based full-time at Intel's mask shop in California; a second at their fab in Oregon, along with the current Ushio engineer; and one was based at TSMC's fab in Taiwan. The one at Intel's mask shop stated that “across the three machines, we’d have daily issues” and that they were forced to “sacrifice” throughput and functionality “for maintaining uptime.” He confirmed that Intel's fabs in Oregon experienced the same problems with Lasertec's machine as the mask shop in California.",
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      "text": "A: “Across the three machines, we’d have daily issues. Some consumable parts within, such as mirrors and the like, that when they were approaching their end of life, we’d see an uptake in issues, but it wouldn’t warrant shutting the tool down just because the end goal was trying to maintain 24/7 operation based on customer needs. So, there was a balance between sacrificing a little bit of speed and functionality for maintaining uptime.” – Former Lasertec field service engineer who worked in the Intel mask shop",
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      "text": "A: “Yeah, we would cross-reference information. Like if they struggled with something, then they would usually contact us for support. I’d say similar issues...” – Former Lasertec field service engineer who worked in the Intel mask shop",
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      "text": "Source: Scorpion Capital consultation calls with experts",
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