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  "documentTitle": "Remitly Global, Inc. (RELY)",
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  "presentationDate": "2025-03-11 00:00:00",
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  "notes": "The slide uses screenshots of review platforms (BBB, Pissed Consumer, Capterra, Product Review, CompareRemit) and Facebook comments to build a case of poor customer service.",
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      "text": "While Remitly steers investors to Trustpilot and the app store reviews, there are a plethora of other sites that review Remitly unfavorably. Even recent comments on its Facebook page indicate significant negative sentiment around customer support.",
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      "text": "We Find More Websites With Negative vs. Positive Reviews",
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