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  "documentTitle": "Aegon Ltd. (AEG)",
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  "authorName": "Spruce Point Capital Management",
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  "notes": "Uses a red box to highlight WFG's performance relative to peers in the left chart.",
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      "text": "Based on a survey conducted by the Financial Services Regulatory Authority of Ontario (\"FSRA\"), 62% of WFG agents reviewed were cited for contraventions of the insurance act with the most common contravention being a lack of disclosure on which insurers the agent were representing and insufficient disclosures on conflicts of interest.",
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      "text": "Agent Contraventions",
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      "text": "Of the 50 Greatway life agents selected for examination, 23 (46 percent) were cited with contraventions of the Insurance Act. Of the 50 WFG life agents selected for examination, 31 (62 percent) were cited with contraventions of the Insurance Act. Of the 30 Experior life agents selected for examination, 11 (37 percent) were cited with contraventions of the Insurance Act.",
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      "text": "contravention rate: 62%",
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      "text": "Life agents licensed with FSRA are required to comply with the Act and its regulations. Where contraventions are identified, FSRA will take appropriate action...",
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      "text": "As set out in the visualization below, of the 31 WFG life agents cited, a total of 111 contraventions of the Act were determined as follows: 44 instances of insufficient life agent disclosure (insurers represented); 28 instances of insufficient life agent disclosure (conflicts of interest); 20 instances of incomplete continuing education; 10 instances of misrepresentation to FSRA; 3 instances of unresponsiveness to FSRA; 3 instances of errors and omissions lapse; 2 instances of incomplete life agent disclosure (names of providers, products, services); and 1 instance of failing to complete a Life Agent Replacement Declaration (LIRD).",
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      "text": "Source: FSRA Survey, Red Line Emphasis By Spruce Point",
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      "text": "FSRA Survey Highlights How WFG Agents Lack Discipline",
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