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  "notes": "Uses a direct quote from a Washington Post article to undermine the CEO's public statements.",
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      "text": "Intuit frequently touts its AI and how its models are inherently advantaged from its vast trove of customer data. However, TurboTax Assist seems to have failed even the most basic queries from a Washington Post technology reporter.",
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      "text": "My results are anecdotal... if a journalist and a few tax experts can so easily spot holes in their AI, it makes me wonder why these companies had not. Or worse: Maybe they just didn't care.",
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      "text": "Both companies include text underneath their chatbots describing them as works in progress... When a product's fine print says \"don't trust us,\" you shouldn't.",
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      "text": "I tested the AI from TurboTax and H&R Block... flubbed more than half of the 16 test questions I asked. Most often, it gave wildly irrelevant responses.",
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      "text": "Intuit frequently touts its AI and how its models are inherently advantaged from its vast trove of customer data. However, TurboTax Assist seems to have failed even the most basic queries from a Washington Post technology reporter. In fact, the AI performed so poorly that he generally considered the product to be dangerous for users.",
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      "text": "We have always believed our customers can benefit most from the power of AI, bringing professional grade resources to individuals that need it most around the world, tipping the odds in their favor.",
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      "text": "\"TurboTax and H&R Block now use AI for tax advice. It’s awful.\" — Geoffrey A. Fowler, Washington Post. \"We have always believed our customers can benefit most from the power of AI, bringing professional grade resources to individuals that need it most around the world, tipping the odds in their favor.\" — Sasan Goodarzi, Intuit CEO.",
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