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  "documentTitle": "Rollins Inc. (ROL)",
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  "authorName": "Spruce Point Capital Management",
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  "presentationDate": "2023-10-04 00:00:00",
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  "notes": "Uses legal case excerpts and conference transcripts to build a narrative of poor governance.",
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      "text": "We believe this indicates that Rollins is struggling with its technology management.",
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      "text": "Rollins hired Thomas Tesh as its IT leader, but his recruitment was contentious. A lawsuit alleged that he violated a non-compete with Servicemaster (Terminix) and that while employed, went behind the back of his employer to speak with vendors. Mr. Tesh remains part of executive management as VP, CAO & Information Officer.(1) However, Rollins recently appointed a new CTO (who is not part of executive management) but didn’t formally announce the hiring until 6-9 months afterward. We believe this indicates that Rollins is struggling with its technology management.",
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      "text": "Renee Pearson joined us 6 to 9 months ago as a Head of Technology. She joins us and brings a wealth of knowledge on that front. And we continue to make more changes across the back office. We think those people will drive further change, further productivity improvements and improvement in overall margin profile as we think about the future. — JP Morgan Conf Sept 19, 2023",
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      "text": "Source: Case: Case 2:12-cv-02788-SHM-tmp; 1) Rollins management team page",
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      "text": "Comparison of official company statement vs. JP Morgan conference transcript regarding the CTO hiring timeline.",
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      "text": "Rollins IT Leadership Signals Problems",
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      "kind": "title",
      "text": "Allegations Against Rollins Former CTO",
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