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  "documentTitle": "FIGS, Inc. (FIGS)",
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  "authorName": "Spruce Point Capital Management",
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  "presentationDate": "2022-09-07 00:00:00",
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  "notes": "Highlights legal interrogatories alongside customer service logs to demonstrate a gap between corporate defense and customer reality.",
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      "text": "In Spear's interrogatories, FIGS claims that healthcare professionals would understand that the its products' antimicrobial properties were limited, despite the Company's marketing claims otherwise. Unfortunately, message traffic received by FIGS customer service representatives suggests its customers had real questions about it.",
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      "text": "Just our opinion, but it strikes us as irresponsible that FIGS would make health claims that impact the health and safety of its customers based on such limited evidence and the presumption that customers could properly discount the Company's marketing claims.",
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      "text": "Excerpts From Spear Interrogatories, Excluding Lengthy Objections (Document 193-6)",
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      "text": "Product Questions Submitted by Customers Regarding Health Claims (Document 193-3)",
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      "kind": "source-note",
      "text": "Source: Strategic Partners, Inc. v. FIGS, Inc., et al., case no. 2:19-cv-02286-JWH-KSx document 193-3\nNote: Red emphasis Spruce Point",
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      "text": "FIGS Claims To Revere Medical Professionals, So Why Would They Put Them At Risk With Allegedly False Claims?",
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