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  "documentTitle": "Sunnova Energy International Inc. (NOVA)",
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  "authorName": "Spruce Point Capital Management",
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  "presentationDate": "2020-09-29 00:00:00",
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  "notes": "Uses a direct quote from a customer service representative to undermine the company's stated business model.",
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      "kind": "callout",
      "text": "“We do not install solar panels. We only provide the financing. You need to request a quote on Sunnova.com and one of our partners will reach out to you.”",
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      "text": "Sunnova Energy International Inc. (NYSE: NOVA) is a leading residential solar and energy storage service provider, with customers across the U.S. and its territories. Sunnova’s goal is to be the source of clean, affordable and reliable energy, with a simple mission: to power energy independence so that homeowners have the freedom to live life uninterrupted™.",
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      "text": "Sunnova’s website describes itself as a “leading residential solar and energy storage provider”; however, when speaking with a Sunnova customer service representative to inquire about solar panels, the agent blatantly admitted to being a financing company.",
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      "text": "\"We do not install solar panels. We only provide the financing. You need to request a quote on Sunnova.com and one of our partners will reach out to you.\" — Sunnova Customer Service Representative",
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      "text": "Source: Sunnova.com",
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      "kind": "title",
      "text": "Specialty Finance Business, Not Solar",
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