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  "documentTitle": "Dropbox, Inc. (DBX)",
  "authorId": "54_Spruce_Point_Capital",
  "authorName": "Spruce Point Capital Management",
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  "presentationDate": "2020-02-06 00:00:00",
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      "text": "Responses by User Category (of 351 Total Responses)",
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      "text": "Spruce Point commissioned an independent survey of Dropbox users to gauge the customer response to Dropbox's recent price increases and feature releases. Respondents were recruited through a third-party platform and given a small incentive to participate in the survey. The key results are presented in this presentation. Of the 351 responses which were completed in a timely manner, 30% were individual users, 35% were business users at enterprise-level corporations, and 38% were SMB users. The aggregate results shown in this report are nearly identical across each of these three sub-populations, and are therefore shown at the aggregate level for ease of presentation. Attrition was less than 2% among these 351 respondents.",
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