{ "docId": "019dd923-622c-750b-8b98-b531f2b0553d", "docSlug": "c54d9b8bb206", "documentTitle": "Verint Systems, Inc. (VRNT)", "authorId": "54_Spruce_Point_Capital", "authorName": "Spruce Point Capital Management", "documentKindSlug": "activist-deck", "documentKindLabel": "Activist deck", "sourceTypeSlug": "short_seller", "sourceTypeLabel": "Short seller", "presentationDate": "2019-05-23 00:00:00", "orientation": "landscape", "aspectRatio": 1.3333334, "pageNumber": 26, "pageCount": 108, "prevPage": 25, "nextPage": 27, "slideType": "testimonial", "function": "illustrate_case", "density": "overcrowded", "nDataPoints": 0, "notes": "The slide uses a series of callout boxes to present qualitative evidence of Verint's competitive decline.", "elementsJson": [ "headline_text", "paragraph", "quote_block" ], "metadataConfidence": 1, "imagePath": null, "slideHref": "/slides/019dd923-622c-750b-8b98-b531f2b0553d/26", "deckHref": "/decks/019dd923-622c-750b-8b98-b531f2b0553d", "deckJsonHref": "/decks/019dd923-622c-750b-8b98-b531f2b0553d.json", "deckAnchorHref": "/decks/019dd923-622c-750b-8b98-b531f2b0553d#slide-26", "components": [ { "bbox": null, "kind": "callout", "text": "The consensus among industry experts is clear: Verint is quickly falling behind as competitors leapfrog ahead in the cloud.", "attrs": null, "subkind": null, "toolName": "Visual emphasis", "toolSlug": "visual-emphasis", "confidence": null, "componentId": "019dd953-2b65-734e-a971-4b2533cf74d8", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.08, "w": 0.96, "x": 0.02, "y": 0.16 }, "kind": "paragraph", "text": "In the course of our research, we spoke with numerous industry participants regarding the state of the industry and Verint's relative positioning within it. The consensus among industry experts is clear: Verint is quickly falling behind as competitors leapfrog ahead in the cloud.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "b1a940fc-b867-41c7-8bfc-d19547a2eb04", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.05, "w": 0.46, "x": 0.27, "y": 0.75 }, "kind": "quote", "text": "I think Verint has dropped the ball completely in terms of cloud. - Verint Competitor", "attrs": null, "subkind": "testimonial", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "20d91e5c-dcf1-4905-a648-21c8ad9005b7", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.15, "w": 0.48, "x": 0.02, "y": 0.36 }, "kind": "quote", "text": "[Verint] didn't have a good feel for the rate or pace of change and how quickly, in the last 12-18 months, how the cloud has become ubiquitous. It's not an 'if' question anymore, it's how quickly can we migrate to the cloud. I think Verint has missed the signals there – and, to be honest, inexplicably so. - Verint Customer", "attrs": null, "subkind": "testimonial", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "60ef7a91-c611-41ec-ba8e-236d73395a8d", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.08, "w": 0.46, "x": 0.52, "y": 0.57 }, "kind": "quote", "text": "There is still growth in the SMB space that I think NICE is better poised to take advantage of because of the inContact [acquisition] and transition to the cloud that Verint hasn't been fully able to leverage. - Former Verint Employee", "attrs": null, "subkind": "testimonial", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "687eee71-839e-4be7-9440-e3dd32795bb6", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.18, "w": 0.46, "x": 0.52, "y": 0.36 }, "kind": "quote", "text": "Two to three years ago, I would have put [Verint] in a clear leading position. Now, I do not view them in a lead position, as I have them as one of three or one of four. They are going to play catch-up over the next two years. They should have had the foresight to lead the push into the cloud. And they missed that opportunity. Their market share will have declined from previous levels because of the fact that they missed the opportunity with the cloud. - Verint Customer", "attrs": null, "subkind": "testimonial", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "69556313-0832-4fbe-8ea9-02c939600916", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.08, "w": 0.48, "x": 0.02, "y": 0.54 }, "kind": "quote", "text": "Verint, in my opinion...I have worked with them for 18 years.... It's a little bit of 'shame on them' that they have missed the cloud play. - Verint Customer", "attrs": null, "subkind": "testimonial", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "8b9131a3-8002-40ac-9882-12bb4ef65e55", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.05, "w": 0.48, "x": 0.02, "y": 0.65 }, "kind": "quote", "text": "[Verint] is behind the curve. - Verint Customer", "attrs": null, "subkind": "testimonial", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "8c43207c-56f1-4f21-aa5d-50119f3c0086", "frameworkName": null, "frameworkSlug": null }, { "bbox": null, "kind": "quote", "text": "\"[Verint] didn't have a good feel for the rate or pace of change and how quickly, in the last 12-18 months, how the cloud has become ubiquitous. It's not an 'if' question anymore, it's how quickly can we migrate to the cloud. I think Verint has missed the signals there – and, to be honest, inexplicably so.\" — Verint Customer; \"Two to three years ago, I would have put [Verint] in a clear leading position. Now, I do not view them in a lead position, as I have them as one of three or one of four. They are going to play catch-up over the next two years. They should have had the foresight to lead the push into the cloud. And they missed that opportunity. Their market share will have declined from previous levels because of the fact that they missed the opportunity with the cloud.\" — Verint Customer; \"Verint, in my opinion...I have worked with them for 18 years.... It's a little bit of 'shame on them' that they have missed the cloud play.\" — Verint Customer; \"[Verint] is behind the curve.\" — Verint Customer; \"There is still growth in the SMB space that I think NICE is better poised to take advantage of because of the inContact [acquisition] and transition to the cloud that Verint hasn't been fully able to leverage.\" — Former Verint Employee; \"I think Verint has dropped the ball completely in terms of cloud.\" — Verint Competitor", "attrs": null, "subkind": null, "toolName": "Authority citation", "toolSlug": "authority-citation", "confidence": null, "componentId": "019dd953-2b65-734e-a971-4d06232e0608", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.08, "w": 0.65, "x": 0.305, "y": 0.02 }, "kind": "title", "text": "Competitors, Customers, And Other Industry Players Agree: Verint Is Falling Behind", "attrs": null, "subkind": "headline", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "c89a1bb0-5f58-4411-8829-35e118b48bc2", "frameworkName": null, "frameworkSlug": null } ], "metrics": [], "tools": [], "frameworks": [], "arcBeats": [ { "to": 40, "from": 21, "beatId": "6074cf9f-9858-4aec-9e3b-459f771973a7", "arcName": "Overcoming the Monster", "arcSlug": "overcoming-monster", "beatName": "The Struggle (Governance and Management Incentives)", "beatSlug": null, "evidence": "The document critiques Verint's governance and management incentives.", "position": 1, "confidence": 0.8, "parentBeatName": null, "parentBeatSlug": null } ], "loops": [], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }