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  "documentTitle": "PetIQ, Inc. (PETQ)",
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  "sourceTypeSlug": "short_seller",
  "sourceTypeLabel": "Short seller",
  "presentationDate": "2019-04-30 00:00:00",
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  "notes": "The slide uses a grid of screenshots from Glassdoor reviews to build a case against the company's operational ethics.",
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      "text": "Notice that there is a theme among the negative (and even some positive) reviews: clinic managers pay outsized attention to profits over pets, and employees are encouraged to upsell patients to expensive medications. This is not surprising to us given that product sales are such an important driver of veterinarian revenue and profit.",
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      "text": "Notice that there is a theme among the negative (and even some positive) reviews: clinic managers pay outsized attention to profits over pets, and employees are encouraged to upsell patients to expensive medications.",
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      "kind": "paragraph",
      "text": "VIP Petcare clinics are designed to be just that – clinics. In human terms, the experience is more analogous to going to an impersonal vaccination clinic than to going to a trusted doctor with whom you might develop a longer-term relationship.",
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      "kind": "quote",
      "text": "Why would I recommend a product that cost a lot of money when I can't afford it and haven't tried it? — Glassdoor Reviewer",
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      "kind": "title",
      "text": "Substandard Care And A Focus On Product Sales Seems To Be The Norm For VIP Petcare",
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