{ "docId": "019dd923-622c-750b-8b97-2cc02e385014", "docSlug": "86aeeaf4ca9c", "documentTitle": "XL Fleet (XL)", "authorId": "51_Muddy_Waters", "authorName": "Muddy Waters Capital", "documentKindSlug": "activist-deck", "documentKindLabel": "Activist deck", "sourceTypeSlug": "short_seller", "sourceTypeLabel": "Short seller", "presentationDate": "2021-03-03 00:00:00", "orientation": "landscape", "aspectRatio": 1.2941177, "pageNumber": 20, "pageCount": 53, "prevPage": 19, "nextPage": 21, "slideType": "expose_contradiction", "function": "expose_contradiction", "density": "dense", "nDataPoints": 0, "notes": "Uses whistleblower testimony to undermine company claims regarding ROI and technology efficacy.", "elementsJson": [ "headline_text", "subtitle_text", "paragraph", "quote_block" ], "metadataConfidence": 1, "imagePath": null, "slideHref": "/slides/019dd923-622c-750b-8b97-2cc02e385014/20", "deckHref": "/decks/019dd923-622c-750b-8b97-2cc02e385014", "deckJsonHref": "/decks/019dd923-622c-750b-8b97-2cc02e385014.json", "deckAnchorHref": "/decks/019dd923-622c-750b-8b97-2cc02e385014#slide-20", "components": [ { "bbox": null, "kind": "callout", "text": "I would also falsify their fuel cost per gallon, behind what's visible to the customer, to try and prove some ROI.", "attrs": null, "subkind": null, "toolName": "Visual emphasis", "toolSlug": "visual-emphasis", "confidence": null, "componentId": "019dd953-14dc-7419-88ca-c6cfbf54f35b", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.08, "w": 0.76, "x": 0.12, "y": 0.24 }, "kind": "paragraph", "text": "We found that XL encouraged its employees to present a highly manipulated set of metrics to customers to demonstrate MPG savings; or, barring that, XL employees blamed fleet drivers for not understanding the technology.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "d9db8d82-8ded-4c0f-87e3-8fed11171e29", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.18, "w": 0.76, "x": 0.12, "y": 0.35 }, "kind": "quote", "text": "I gave dozens of... presentations to fleet managers... I would also falsify their fuel cost per gallon, behind what's visible to the customer, to try and prove some ROI. — XL Former Employee A", "attrs": null, "subkind": "testimonial", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "1257d6d1-2fdd-44d9-bc11-04370363c34d", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.18, "w": 0.76, "x": 0.12, "y": 0.56 }, "kind": "quote", "text": "My customers that had the system wanted access to XL Link. But... salespeople had to give them presentations because they tried to pretty it up to avoid, \"Hey, you're only getting another mile per gallon and it's not what we promised.\" They would never let the customer have access to the raw data on that: we had to put it into a presentation to give to them.” — Former XL Employee B", "attrs": null, "subkind": "testimonial", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "d6151469-4d79-431b-8bd6-a5b4feeda8cc", "frameworkName": null, "frameworkSlug": null }, { "bbox": null, "kind": "quote", "text": "\"I gave dozens of... presentations to fleet managers, generated out of XL Link, the onboard telematics system in each vehicle with XL technology. What this report indicates, is either no improvement in MPG, slight improvement in MPG, or a loss of overall MPG. Keep in mind these kits are $25,000 each, add 750 lbs of curb weight, and take up very valuable bed space, and advertise up to 50% improvement. I would highlight their drivers' errors, such as idle time, driving over the ideal speed, and aggressive acceleration habits, just to assign blame elsewhere for no improvement in MPG. I would also falsify their fuel cost per gallon, behind what's visible to the customer, to try and prove some ROI.\" — XL Former Employee A; \"My customers that had the system wanted access to XL Link. But... salespeople had to give them presentations because they tried to pretty it up to avoid, \"Hey, you're only getting another mile per gallon and it's not what we promised.\" They would never let the customer have access to the raw data on that: we had to put it into a presentation to give to them.\" — Former XL Employee B", "attrs": null, "subkind": null, "toolName": "Authority citation", "toolSlug": "authority-citation", "confidence": null, "componentId": "019dd953-14dc-7419-88ca-ca22ccb76e6e", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.03, "w": 0.76, "x": 0.12, "y": 0.19 }, "kind": "title", "text": "XL CHERRY-PICKED DATA AND BLAMED MPG MISSES ON DRIVERS", "attrs": null, "subkind": "action-title", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "563f0880-dcc8-4639-828e-9da42611f901", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.05, "w": 0.76, "x": 0.12, "y": 0.1 }, "kind": "title", "text": "Misleading Customers About Mileage Gains and ROI", "attrs": null, "subkind": "headline", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "b3f17d3c-7207-44b7-9179-decb6f0dd5ba", "frameworkName": null, "frameworkSlug": null } ], "metrics": [], "tools": [], "frameworks": [ { "name": "fraud-exposure", "slug": null, "matchId": "7964de7e-6e45-45d8-ad4e-d0559919632a", "evidence": "Uses whistleblower testimony to expose systematic manipulation of customer-facing data.", "confidence": 0.95 } ], "arcBeats": [ { "to": 24, "from": 7, "beatId": "d57d5f7c-550f-47ee-a761-71fdfdaba0f8", "arcName": "Overcoming the Monster", "arcSlug": "overcoming-monster", "beatName": "Expose Contradiction", "beatSlug": null, "evidence": "The document exposes contradictions in XL Fleet Corp's claims", "position": 1, "confidence": 0.8, "parentBeatName": null, "parentBeatSlug": null } ], "loops": [], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }