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  "documentTitle": "GSX Techedu (GSX)",
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  "presentationDate": "2020-05-28 00:00:00",
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      "text": "“Muddy Waters does not understand our business or its operating environment. Because bots and fake users are now so prevalent throughout the internet environment in China, we hire and train specialists in bot operations as a matter of quality control. We must build and run these large-scale bot networks internally against our own system to make sure we can effectively block them. We do this to maintain the integrity of the livestreaming classroom and learning environment and provide a safe, “bot free” space where students can learn.”",
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      "text": "We expect management will wrack its brain to find another excuse about why it is hiring engineers to run its internal bot network. We thought we would help. Management or IR, please feel free to cut and paste the reply below.",
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      "text": "Another recent related job post from April 29, 2020 is below. This job post is also seeking cell phone engineers to be responsible for “rooting” or “jail breaking” cell phones, installing new software, and creating bots or fake users.",
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      "text": "We expect management will wrack its brain to find another excuse about why it is hiring engineers to run its internal bot network. We thought we would help. Management or IR, please feel free to cut and paste the reply below.",
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      "text": "These job posts also list as one of the top duties of this cell phone engineer the need to be able to set up WeChat accounts and initiate messages. On the surface, this seems ridiculous as nearly all Chinese users with a smart phone know how to do this, even without an engineering background. However, the problem of not just fake students but also fake users in GSX’s WeChat groups has been reported by participants. These WeChat groups are formed by the tutor after a class sign up and are intended to engage the family. As with GSX’s fake students and fake registrations, it seems management felt compelled to deal with the problem of shortages of real family members in the parent groups through its default SOP; therefore, it called on its robot army and engineers to fill the void.",
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      "text": "Muddy Waters does not understand our business or its operating environment. Because bots and fake users are now so prevalent throughout the internet environment in China, we hire and train specialists in bot operations as a matter of quality control. We must build and run these large-scale bot networks internally against our own system to make sure we can effectively block them. We do this to maintain the integrity of the livestreaming classroom and learning environment and provide a safe, “bot free” space where students can learn. — Hypothetical management response drafted by Muddy Waters",
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