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  "documentTitle": "Norfolk Southern Corporation (NSC)",
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  "authorName": "Frederick D. DiSanto and James Chadwick",
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  "notes": "Uses a contrast-pairs framework to systematically dismantle board arguments.",
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      "text": "In previous instances at Canadian Pacific, CSX and Union Pacific, attempts to blend a non-PSR model with PSR led to separation with the COO and subsequent replacement of the CEO.",
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      "text": "Board claims about John Orr and Jamie Boychuk countered with operational performance data and testimonials.",
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      "text": "\"Jamie was an exceptional partner to me for many years, especially when I promoted him to operations chief at CSX. He was a driving force behind our operational transformation into a top-performing rail, thanks in large part to him successfully implementing operational improvements that were critical to generating strong efficiencies. He is one of the best operators I've seen in the rail industry, and any Class I would be fortunate to have him as COO.\" — The late Jim Foote",
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      "text": "Vote the BLUE Proxy Card TODAY",
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