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  "documentTitle": "Norfolk Southern Corporation (NSC)",
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      "text": "Mr. Shaw has changed Norfolk Southern from an efficient - albeit lagging - railroad with a low 60s operating ratio in 2021 to a broken railroad with a plan that only gets it back to those levels in the 2027 range.",
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      "text": "\"Alan Shaw is a crisis-tested leader who is delivering change.\" — Norfolk Southern Board of Directors",
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      "kind": "title",
      "text": "We Encourage Shareholders to Focus on the Facts",
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