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  "documentTitle": "Health Management Associates (HMA)",
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  "authorName": "Larry Robbins",
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  "presentationDate": "2013-07-01 00:00:00",
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  "notes": "Uses a classic 'Say vs. Do' framing to highlight hypocrisy.",
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      "kind": "callout",
      "text": "The new quality metric rewards achieving the median, half the time – far afield from “leading the industry” in quality or “achieving top tier”",
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      "text": "What They Say:",
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      "text": "“Health Management’s vision is to lead the hospital industry in quality: Clinical metrics, patient outcomes, and customer service; and achieve top tier in the hospital industry in customer satisfaction for our patients, physicians, and associates.” — HMA vision statement. “For at least 7 of 13 Clinical Process of Care Measures in the CMS 2014 Hospital VBP, Health Management VBP Hospitals’ composite score for the First Grant Year will equal or exceed the Clinical Process of Care Measure National Median.” — HMA Incentive Compensation Plan",
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      "text": "1. HMA vision statement; 2. HMA Incentive Compensation Plan",
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      "text": "Quality: Actions Speak Louder Than Words",
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