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  "docSlug": "4688728b59a1",
  "documentTitle": "Buffalo Wild Wings (BWLD)",
  "authorId": "07_Marcato",
  "authorName": "Mick McGuire",
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  "presentationDate": "2017-04-20 00:00:00",
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  "notes": "The slide uses a direct quote to highlight a perceived management failure.",
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      "text": "To improve the performance of BWW, I would clean house and get operators involved in the management. Now you have bean counters and attorneys running the show with lip service about customer care",
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      "text": "To improve the performance of BWW, I would clean house and get operators involved in the management. Now you have bean counters and attorneys running the show with lip service about customer care",
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      "kind": "quote",
      "text": "\"To improve the performance of BWW, I would clean house and get operators involved in the management. Now you have bean counters and attorneys running the show with lip service about customer care\" — Former Buffalo Wild Wings Franchisee, 4/13/17",
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      "kind": "source-note",
      "text": "Source: Submissions to www.WinningAtWildWings.com. Note: Quote shown as submitted and is generally not edited for spelling, syntax, or grammatical error.",
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      "text": "— Former Buffalo Wild Wings Franchisee, 4/13/17",
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      "kind": "title",
      "text": "FRANCHISEES CITE LACK OF OPERATING EXPERIENCE IN SENIOR MANAGEMENT",
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      "evidence": "The document provides a solution: REITERATING MARCATO'S MULTI-LEVEL PLAN TO CREATE VALUE FOR BWLD SHAREHOLDERS",
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