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  "documentTitle": "GCP Applied Technologies (GCP)",
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  "authorName": "Starboard Value",
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  "presentationDate": "2020-04-30 00:00:00",
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      "text": "For example, customers on GCP's U.S. website are asked to send orders to this email, which is also the same email used on the GCP Italy, GCP Japan, and GCP Singapore websites.",
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      "text": "We believe the current order placement and fulfilment system undermines hard-earned customer relationships and leads to unnecessary errors.",
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      "text": "Source: GCP's website, Starboard analysis, and interviews with industry experts.",
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      "text": "We believe there are immediate steps the Company can take to restructure the customer service organization.",
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