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  "documentTitle": "Darden Restaurants, Inc. (DRI)",
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  "notes": "Uses a combination of anecdotal evidence (cookbook quote) and quantitative data (Yelp reviews) to frame management as incompetent.",
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      "text": "This example shows how disconnected Darden management is from restaurant operations and how little regard Darden management has for the guest experience",
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      "text": "Percentage reviews of describing \"pasta\" across Italian casual dining",
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      "text": "If you google “how to cook pasta”, the first step of Pasta 101 is to salt the water.",
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      "text": "According to Darden management, Darden decided to stop salting the water to get an extended warranty on their pots. Pasta is Olive Garden's core dish and must be prepared properly.",
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      "text": "COOKING PASTA: The first step in any pasta recipe is to put water in a big pot and salt it. Nobody ever says how much salt to put in the water, because it’s simple: the water should be salty, Atlantic Ocean salty…And why is salt important in there? Because salt is water-soluble, and as the water enters the pasta, so does the salt, which makes the pasta taste like something.",
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      "text": "COOKING PASTA: The first step in any pasta recipe is to put water in a big pot and salt it. Nobody ever says how much salt to put in the water, because it’s simple: the water should be salty, Atlantic Ocean salty…And why is salt important in there? Because salt is water-soluble, and as the water enters the pasta, so does the salt, which makes the pasta taste like something. — The Frankies Spuntino Cookbook",
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