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      "text": "1. They have no centralized system which causes inefficiencies and dissatisfaction with tenants and owners.\n2. Most are using pen and paper, Quickbooks or Microsoft Word/Excel.\n3. Doing everything manually. Back-end work takes hours each month.\n4. Maintenance requests falling through the cracks.\n5. Have no understanding of property management accounting.\n6. Collecting rent manually in person, wasting hours a month.",
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