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      "text": "Help Lightning’s Virtual Expertise has become a must have tool due to the inflection point driven by the pandemic and lockdowns. Help Lightning usage grew 417% in March over February 2020 as new and existing customers turned to us to deliver mission critical services. Leads have doubled. Revenue is ahead of plan. Customers tell us the changes to service delivery are permanent. No Going Back. Help Lightning is positioned to outperform the market.",
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      "text": "The Pandemic Inflection",
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