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  "documentTitle": "Iris Audio: Startup raises $7 million to use AI to isolate voices",
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      "text": "89% of agents think noise affects performance; 87% of customers say they have to repeat themselves; 24% growth over last two years; Shift in industry to home & hybrid working; Voice is a premium; Legacy platforms still dominate",
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      "text": "UK: Contact Babel report; US: Statista; EMEA: Call Centre Helper; INDIA: Site Selection Group; PHILIPPINES: Nexford; ROW: Statista",
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