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      "text": "Premise-based: Enterprise sales cycles, installation and upgrade hassles, expensive hardware, DBAs, sysadmins required. Not scalable: Not inherently clustered, scaling introduces tradeoffs and data fragmentation. Challenged with log parsing: Either simply don't parse or require parsing at collection time, need constant software upgrades. Not context-aware: Identities, network assets, service dependencies are all critical for correlation and prioritization. Customers operate in silos: Insight gathered by one customer is hard to share; no cross-customer data mining. Not community-aware: Exchanging of solutions is a manual process, there's no marketplace.",
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