{
  "docId": "019dd923-5f69-752d-a9b9-52af5c8ce195",
  "docSlug": "YtVpcq3vsnq7sh9CLxdZ",
  "documentTitle": "Here's a look at the 11-slide pitch deck SupportLogic;; a startup that uses AI to improve customer service;; used to raise $50 million from Stripe investor General Catalyst",
  "authorId": "Pitchdecks",
  "authorName": "SupportLogic",
  "documentKindSlug": "pitchdeck",
  "documentKindLabel": "Pitch deck",
  "sourceTypeSlug": "strategy_consulting",
  "sourceTypeLabel": "Strategy consulting",
  "presentationDate": null,
  "orientation": "landscape",
  "aspectRatio": 1.778,
  "pageNumber": 9,
  "pageCount": 11,
  "prevPage": 8,
  "nextPage": 10,
  "slideType": "traction",
  "function": "show_traction",
  "density": "dense",
  "nDataPoints": 5,
  "notes": "The slide uses a dual-axis style visualization (bar for engagement, line for users) to demonstrate platform adoption.",
  "elementsJson": [
    "action_title",
    "bar_chart_vertical",
    "line_chart",
    "infographic"
  ],
  "metadataConfidence": 1,
  "imagePath": null,
  "slideHref": "/slides/019dd923-5f69-752d-a9b9-52af5c8ce195/9",
  "deckHref": "/decks/019dd923-5f69-752d-a9b9-52af5c8ce195",
  "deckJsonHref": "/decks/019dd923-5f69-752d-a9b9-52af5c8ce195.json",
  "deckAnchorHref": "/decks/019dd923-5f69-752d-a9b9-52af5c8ce195#slide-9",
  "components": [
    {
      "bbox": {
        "h": 0.55,
        "w": 0.36,
        "x": 0.12,
        "y": 0.23
      },
      "kind": "chart",
      "text": "Engagement Actions growth over time",
      "attrs": null,
      "subkind": "bar-vertical",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "45d411bb-5fc3-4b65-888b-e81587cbabd6",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.55,
        "w": 0.36,
        "x": 0.12,
        "y": 0.23
      },
      "kind": "chart",
      "text": "Users growth over time",
      "attrs": null,
      "subkind": "line",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "e22c39cb-cd67-463c-b03b-5716942bf9d0",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.6,
        "w": 0.35,
        "x": 0.58,
        "y": 0.25
      },
      "kind": "diagram",
      "text": "Engagement Actions ecosystem",
      "attrs": null,
      "subkind": "hub-spoke",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "c0e2c8be-19d7-49d1-8736-41a7114bc57d",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.05,
        "w": 0.4,
        "x": 0.18,
        "y": 0.85
      },
      "kind": "legend",
      "text": "Users and Engagement Actions",
      "attrs": null,
      "subkind": null,
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "83785441-1e8a-42ab-b2cf-66cc5d4ef48c",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": null,
      "kind": "metric",
      "text": "Engagement Actions: 350,000",
      "attrs": null,
      "subkind": "primary",
      "toolName": "Quantification",
      "toolSlug": "quantification",
      "confidence": null,
      "componentId": "019dd952-abe4-75dc-a2fc-9931ea2a9a7c",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.06,
        "w": 0.74,
        "x": 0.13,
        "y": 0.05
      },
      "kind": "title",
      "text": "We have become mission critical for support operations",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "95778a15-6463-4cfe-a2bd-834066f0b4ed",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [],
  "tools": [],
  "frameworks": [
    {
      "name": "hub-spoke",
      "slug": null,
      "matchId": "47f93a70-fada-4009-91be-e1ba913791a6",
      "evidence": "The diagram shows a central hub of actions surrounded by various stakeholder roles.",
      "confidence": 0.9
    }
  ],
  "arcBeats": [],
  "loops": [],
  "imagePathAlt": null,
  "thumbSrc": null,
  "thumbSrcAlt": null,
  "locked": true
}