{
  "docId": "019dd923-5f69-752d-a9b9-52af5c8ce195",
  "docSlug": "YtVpcq3vsnq7sh9CLxdZ",
  "documentTitle": "Here's a look at the 11-slide pitch deck SupportLogic;; a startup that uses AI to improve customer service;; used to raise $50 million from Stripe investor General Catalyst",
  "authorId": "Pitchdecks",
  "authorName": "SupportLogic",
  "documentKindSlug": "pitchdeck",
  "documentKindLabel": "Pitch deck",
  "sourceTypeSlug": "strategy_consulting",
  "sourceTypeLabel": "Strategy consulting",
  "presentationDate": null,
  "orientation": "landscape",
  "aspectRatio": 1.778,
  "pageNumber": 8,
  "pageCount": 11,
  "prevPage": 7,
  "nextPage": 9,
  "slideType": "market_sizing",
  "function": "size_opportunity",
  "density": "balanced",
  "nDataPoints": 3,
  "notes": null,
  "elementsJson": [
    "headline_text",
    "bubble_chart",
    "footnote"
  ],
  "metadataConfidence": 1,
  "imagePath": null,
  "slideHref": "/slides/019dd923-5f69-752d-a9b9-52af5c8ce195/8",
  "deckHref": "/decks/019dd923-5f69-752d-a9b9-52af5c8ce195",
  "deckJsonHref": "/decks/019dd923-5f69-752d-a9b9-52af5c8ce195.json",
  "deckAnchorHref": "/decks/019dd923-5f69-752d-a9b9-52af5c8ce195#slide-8",
  "components": [
    {
      "bbox": {
        "h": 0.025,
        "w": 0.093,
        "x": 0.307,
        "y": 0.397
      },
      "kind": "callout",
      "text": "12.5% CAGR",
      "attrs": null,
      "subkind": "primary",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "de7ebf70-4b34-426a-bc4f-8eb4a84528e6",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.24,
        "w": 0.24,
        "x": 0.38,
        "y": 0.26
      },
      "kind": "chart",
      "text": "$20 Billion in 2020, $32 Billion in 2024",
      "attrs": null,
      "subkind": "bubble",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "948091e3-3df5-47bc-a056-e2e24d1106bf",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": null,
      "kind": "metric",
      "text": "TAM: $32 Billion",
      "attrs": null,
      "subkind": "primary",
      "toolName": "Quantification",
      "toolSlug": "quantification",
      "confidence": null,
      "componentId": "019dd952-abe4-75dc-a2fc-20c404967c18",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.01,
        "w": 0.072,
        "x": 0.464,
        "y": 0.842
      },
      "kind": "source-note",
      "text": "Source: Salesforce IR Deck & Gartner",
      "attrs": null,
      "subkind": null,
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "ea031ab8-e40f-40a4-b119-965c80856e59",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.045,
        "w": 0.37,
        "x": 0.315,
        "y": 0.045
      },
      "kind": "title",
      "text": "Massive market opportunity",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "d41d59be-7d8d-45b1-bffe-a9285a9f661b",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.028,
        "w": 0.262,
        "x": 0.419,
        "y": 0.203
      },
      "kind": "title",
      "text": "Support Ticketing System Spend",
      "attrs": null,
      "subkind": "subtitle",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "a448250f-2f7b-4606-9715-490424ef1e0b",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [],
  "tools": [],
  "frameworks": [],
  "arcBeats": [
    {
      "to": 8,
      "from": 8,
      "beatId": "23ef5d7e-26a2-4334-9df2-744c82e79c03",
      "arcName": "Problem-Agitate-Solution",
      "arcSlug": "problem-agitate-solution",
      "beatName": "Market Size",
      "beatSlug": "sequoia-pitch-market-size",
      "evidence": "Slide 8 highlights market opportunity",
      "position": 2,
      "confidence": 0.9,
      "parentBeatName": "Evidence",
      "parentBeatSlug": "evidence"
    }
  ],
  "loops": [],
  "imagePathAlt": null,
  "thumbSrc": null,
  "thumbSrcAlt": null,
  "locked": true
}