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  "documentTitle": "Check out the pitch deck that insurance startup Luko used to raise $61 million;; bucking a wider slowdown in funding",
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      "text": "I was able to report my Water damage on a chatbot. Was closely accompanied, by email & phone, by a very competent service. As easy as subscribing. A real pleasure.",
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      "text": "I was able to report my Water damage on a chatbot. Was closely accompanied, by email & phone, by a very competent service. As easy as subscribing. A real pleasure. — Golden CS",
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      "text": "Source: Bain / Research Now NPS 2018",
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      "kind": "title",
      "text": "... generating customer love ...",
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