{
  "docId": "019dd923-5f69-752d-a9b6-3e4973007b6d",
  "docSlug": "JUmIgnMnGBILdW7ePy1G",
  "documentTitle": "We got an exclusive look at the pitch deck that convinced Sequoia India's Surge scheme to invest in customer service platform Richpanel",
  "authorId": "Pitchdecks",
  "authorName": "Richpanel",
  "documentKindSlug": "pitchdeck",
  "documentKindLabel": "Pitch deck",
  "sourceTypeSlug": "strategy_consulting",
  "sourceTypeLabel": "Strategy consulting",
  "presentationDate": null,
  "orientation": "landscape",
  "aspectRatio": 1.789,
  "pageNumber": 6,
  "pageCount": 9,
  "prevPage": 5,
  "nextPage": 7,
  "slideType": "product_demo",
  "function": "present_solution",
  "density": "balanced",
  "nDataPoints": 0,
  "notes": null,
  "elementsJson": [
    "headline_text",
    "screenshot",
    "bullet_list"
  ],
  "metadataConfidence": 1,
  "imagePath": null,
  "slideHref": "/slides/019dd923-5f69-752d-a9b6-3e4973007b6d/6",
  "deckHref": "/decks/019dd923-5f69-752d-a9b6-3e4973007b6d",
  "deckJsonHref": "/decks/019dd923-5f69-752d-a9b6-3e4973007b6d.json",
  "deckAnchorHref": "/decks/019dd923-5f69-752d-a9b6-3e4973007b6d#slide-6",
  "components": [
    {
      "bbox": null,
      "kind": "callout",
      "text": "No more switching tabs",
      "attrs": null,
      "subkind": null,
      "toolName": "Visual emphasis",
      "toolSlug": "visual-emphasis",
      "confidence": null,
      "componentId": "019dd952-9d6a-7169-ab40-7270053f39da",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.65,
        "w": 0.58,
        "x": 0.02,
        "y": 0.25
      },
      "kind": "image",
      "text": "Richpanel dashboard interface showing incoming call and customer insights",
      "attrs": null,
      "subkind": "screenshot",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "c4d02f16-0132-4891-98a1-660a9fc0debd",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.3,
        "w": 0.32,
        "x": 0.64,
        "y": 0.38
      },
      "kind": "list",
      "text": "Manage email, live chat, phone, facebook, instagram & whatsapp from one dashboard. See ecommerce data and perform returns, exchanges, refunds inside the helpdesk",
      "attrs": null,
      "subkind": "bullet",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "e63e164b-761d-4b4d-9513-34e78e46420f",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.05,
        "w": 0.25,
        "x": 0.64,
        "y": 0.3
      },
      "kind": "title",
      "text": "No more switching tabs",
      "attrs": null,
      "subkind": "action-title",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "d85490fa-8eab-4776-80e5-79c9b0943e99",
      "frameworkName": null,
      "frameworkSlug": null
    },
    {
      "bbox": {
        "h": 0.08,
        "w": 0.35,
        "x": 0.09,
        "y": 0.1
      },
      "kind": "title",
      "text": "Agent experience",
      "attrs": null,
      "subkind": "headline",
      "toolName": null,
      "toolSlug": null,
      "confidence": null,
      "componentId": "504ecfa9-0acb-4afd-9f43-9d61d5afd73a",
      "frameworkName": null,
      "frameworkSlug": null
    }
  ],
  "metrics": [],
  "tools": [],
  "frameworks": [],
  "arcBeats": [
    {
      "to": 7,
      "from": 6,
      "beatId": "d06f9f5c-7df9-4010-bcca-9c29f782adc3",
      "arcName": "The Sequoia Pitch",
      "arcSlug": "sequoia-pitch",
      "beatName": "Product",
      "beatSlug": "sequoia-pitch-product",
      "evidence": "Slides 6-7 showcase the product and solution",
      "position": 1,
      "confidence": 0.8,
      "parentBeatName": "Evidence",
      "parentBeatSlug": "evidence"
    }
  ],
  "loops": [
    {
      "to": 7,
      "from": 6,
      "name": "Jobs To Be Done",
      "slug": "53-jobs-to-be-done",
      "bestFor": "Product innovation, market entry, competitive positioning",
      "matchId": "7821f858-5001-45c2-957c-ff90cd96d7a5",
      "evidence": "Slides 6-7 demonstrate the product's capabilities",
      "position": 1,
      "objective": "Showcase the solution's benefits",
      "structure": "The Customer's Job -> Current Solutions (Hired/Fired) -> Unmet Needs -> Our Solution Fit",
      "confidence": 0.6,
      "description": "Reframe the problem around what the customer is trying to accomplish, not what they're buying"
    }
  ],
  "imagePathAlt": null,
  "thumbSrc": null,
  "thumbSrcAlt": null,
  "locked": true
}