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      "text": "When I wrote last year, I explained how Trainline had made significant progress despite the industrial dispute in the UK. Unfortunately, the industrial dispute is ongoing, but Jody and his team continued to execute well against their strategic priorities and once again delivered a record operating performance. It was a performance that reflected a resolute focus on Trainline's core purpose: to empower greener travel, encouraging more people to take the train.",
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      "text": "positive action. Having gained strong early momentum with industry and government stakeholders, this year we followed up with a new consumer campaign that celebrates all the heroes who travel by train. We also launched new features on our mobile App and on Web to encourage modal shift, including Super Routes, showing routes to customers where they can save time, money and carbon emissions by taking the train.",
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