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  "documentTitle": "2023 03 Investor Deck",
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  "notes": "The slide uses a three-column layout to present program pillars, loyalty scale, and 2022 performance highlights.",
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      "kind": "list",
      "text": "+11% points redeemed vs 2019; +16% reward nights booked vs 2019; +27% enrolments YoY; +12 million loyalty members added YoY; >1 million Milestone Rewards selected since launch of new Rewards Wallet",
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      "kind": "list",
      "text": "Faster Earn: More bonus points across tiers + more valuable points; Exceptional Choice: Unique options to personalise that put the member in control; Richer Benefits: New, customer-preferred benefits that members value",
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      "text": "115m+ members and growing; ~50% of room nights booked by members; 9x more likely to book direct; Points +25% more valuable with Dynamic Pricing; 20% more spend than non-members",
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      "text": "loyalty members: 115m+",
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      "kind": "quote",
      "text": "This next evolution of the loyalty program, makes IHG One Rewards competitive in areas that really matter to the guest... The timing could not be better for our recovery",
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      "text": "This next evolution of the loyalty program, makes IHG One Rewards competitive in areas that really matter to the guest... The timing could not be better for our recovery - IHG Owner",
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      "name": "Quick Win Big Bet",
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