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  "documentTitle": "2025 Q3 Investor Presentation",
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      "text": "Commercial costs: Optimisation of commercial costs, growing at 12% CAGR... Technology costs: Increased technological focus... Global Operations costs: Operations gaining scalability... Central Costs: Stable growth... Non-Function Costs: Expenses mainly related to variable remuneration",
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      "text": "Source: Company Information. See Glossary for definitions and calculation of specific financial terms and KPIs, including any Alternative Performance Measures (APMs). 1. Financial figures derived from audited accounts with financial year end 30 September. 2. Taking average number of total FTEs per year, including outsourced FTEs: 3,467 in 2022, 3,929 in 2023, 4,018 in 2024",
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