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      "text": "Customer Offerings: Booking.com’s AI Trip Planner, Priceline’s AI Assistant Penny, Agoda’s AI-powered chatbots, KAYAK’s AI Mode, OpenTable’s AI Concierge, and others...",
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      "text": "Operational Efficiencies: Customer and Partner Service efficiencies, Developer productivity tools, Operational efficiencies can contribute to lower operating expense growth going forward",
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