{ "docId": "019dd923-5eff-723e-9be6-49b04ad1e153", "docSlug": "7dc102214df3c5f4", "documentTitle": "2023 Global Report", "authorId": "Amadeus", "authorName": "Amadeus", "documentKindSlug": "consulting-deck", "documentKindLabel": "Consulting deck", "sourceTypeSlug": "strategy_consulting", "sourceTypeLabel": "Strategy consulting", "presentationDate": null, "orientation": "landscape", "aspectRatio": 1.294, "pageNumber": 74, "pageCount": 223, "prevPage": 73, "nextPage": 75, "slideType": "key_takeaways", "function": "summarize", "density": "overcrowded", "nDataPoints": 2, "notes": null, "elementsJson": [ "headline_text", "paragraph", "photo" ], "metadataConfidence": 0.95, "imagePath": null, "slideHref": "/slides/019dd923-5eff-723e-9be6-49b04ad1e153/74", "deckHref": "/decks/019dd923-5eff-723e-9be6-49b04ad1e153", "deckJsonHref": "/decks/019dd923-5eff-723e-9be6-49b04ad1e153.json", "deckAnchorHref": "/decks/019dd923-5eff-723e-9be6-49b04ad1e153#slide-74", "components": [ { "bbox": { "h": 0.15, "w": 0.2, "x": 0.71, "y": 0.13 }, "kind": "image", "text": null, "attrs": null, "subkind": "photo", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "8abcc6dd-8da6-4cc1-ad21-9e0a6611e908", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.35, "w": 0.2, "x": 0.5, "y": 0.52 }, "kind": "image", "text": null, "attrs": null, "subkind": "photo", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "8d927c95-8f80-475f-a149-12b814c0f356", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.16, "w": 0.2, "x": 0.71, "y": 0.71 }, "kind": "image", "text": null, "attrs": null, "subkind": "photo", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "b5092c25-d5ad-4d06-ba9a-3c3e227a796d", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.35, "w": 0.2, "x": 0.71, "y": 0.33 }, "kind": "image", "text": null, "attrs": null, "subkind": "photo", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "f17276ff-fe62-4e3d-8b13-006969dcbf88", "frameworkName": null, "frameworkSlug": null }, { "bbox": null, "kind": "metric", "text": "Customer count: 209", "attrs": null, "subkind": "primary", "toolName": "Quantification", "toolSlug": "quantification", "confidence": null, "componentId": "019dd952-5be9-7345-acfe-91634ebba1f5", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.12, "w": 0.25, "x": 0.09, "y": 0.42 }, "kind": "paragraph", "text": "We continued expanding our Airport IT customer base. In the US, the Tri-Cities Airport (Pasco) contracted our Airport Common Use Service (ACUS), while Minneapolis–Saint Paul International Airport contracted Amadeus Biometric Solutions.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "2824532a-a0db-4343-9858-5740a1d0c968", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.16, "w": 0.25, "x": 0.09, "y": 0.59 }, "kind": "paragraph", "text": "In January 2024, we announced our agreement to acquire Vision-Box, a European-based pioneer and market leader in the provision of biometric solutions for airports, airlines and border control customers. Vision-Box will bring Amadeus new capabilities around biometrics research and software and will add border control solutions to the Amadeus portfolio.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "4cef2032-76c3-4f71-b0c6-e886ff7bd83a", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.08, "w": 0.25, "x": 0.09, "y": 0.25 }, "kind": "paragraph", "text": "At the close of December, 209 customers had contracted one of Amadeus' two PSSs (Altéa or New Skies) and 199 customers had implemented them.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "72b42eb9-c5a6-4e49-8e32-bcfa432d5481", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.04, "w": 0.25, "x": 0.63, "y": 0.42 }, "kind": "paragraph", "text": "All Nippon Airways signed for Amadeus Passenger Recovery.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "8f39c401-edfe-4efc-8ccc-a5d049635355", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.08, "w": 0.25, "x": 0.63, "y": 0.25 }, "kind": "paragraph", "text": "Air Europa announced it is deploying Amadeus Travel Ready by Traveler ID, a solution that allows international passengers to digitally verify their passports before they arrive at the airport.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "9ae74104-ad37-46ee-b47b-fcd05ca698be", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.08, "w": 0.25, "x": 0.36, "y": 0.42 }, "kind": "paragraph", "text": "Philippine Airlines signed for Amadeus Traveler DNA, an advanced customer profiling and personalization solution, integrated into Philippine Airlines' Altéa PSS.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "ab70341c-b6a8-484c-921e-e19f0d12cd34", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.12, "w": 0.25, "x": 0.36, "y": 0.25 }, "kind": "paragraph", "text": "Israir, the integrated tour operator and airline, is deploying Amadeus Altéa PSS, including Amadeus Departure Control System, as well as other solutions such as Amadeus Disruption Management and Revenue Integrity solutions.", "attrs": null, "subkind": "paragraph", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "c25b1216-cd34-4def-bbcd-a2a665d4ed58", "frameworkName": null, "frameworkSlug": null }, { "bbox": { "h": 0.03, "w": 0.4, "x": 0.09, "y": 0.13 }, "kind": "title", "text": "Key Air IT Solutions highlights in 2023", "attrs": null, "subkind": "headline", "toolName": null, "toolSlug": null, "confidence": null, "componentId": "6dd23d86-640c-4e5a-bcae-ee7fe6548bfb", "frameworkName": null, "frameworkSlug": null } ], "metrics": [], "tools": [], "frameworks": [], "arcBeats": [ { "to": 102, "from": 26, "beatId": "019dd95a-07a7-7579-bd62-dc6aa7b2dfaa", "arcName": "The Consultant's Gambit", "arcSlug": "consultants-gambit", "beatName": "Solution & Approach", "beatSlug": "consultants-gambit-solution-approach", "evidence": "Profile, business areas, technology, innovation ecosystem.", "position": 3, "confidence": 55, "parentBeatName": "Turn", "parentBeatSlug": "turn" }, { "to": 184, "from": 17, "beatId": "019dd95a-07a7-7579-bd62-edba7c784e3c", "arcName": "The Triple Take", "arcSlug": "triple-take", "beatName": "The Implications (So What)", "beatSlug": "triple-take-the-implications-so-what", "evidence": "Trends, business response, ESG and governance commentary.", "position": 2, "confidence": 45, "parentBeatName": "Reflection", "parentBeatSlug": "reflection" } ], "loops": [ { "to": 74, "from": 60, "name": "Before After", "slug": "21-before-after", "bestFor": "Product demos, process improvements, ROI justification", "matchId": "019dd95a-08f8-7619-ac2b-e95e8b8c047c", "evidence": "Old retailing -> Nevio/NDC/dynamic-pricing -> 40% query reduction, +64 NPS.", "position": 6, "objective": "Show modern retailing transformation in Air IT", "structure": "The Old Way (Pain) -> The Moment of Change -> The New Way (Glory) -> The Measurable Delta", "confidence": 70, "description": "Show the dramatic contrast between the old way and the new way through side-by-side comparison" } ], "imagePathAlt": null, "thumbSrc": null, "thumbSrcAlt": null, "locked": true }